Supervise and coordinate activities of passenger attendants.
53-1044

Job Information
Create Job ID		Min Sal		Education Level
				Less than a High School Diploma High School Diploma / GED) Post-Secondary Certificate - specialized training after high school   Some College Courses Associate's Degree (or other 2-year degree) Bachelor's Degree Post-Baccalaureate Certificate Master's Degree Post-Master's Certificate First Professional Degree Doctoral Degree Post-Doctoral Training
FLSA		Max Sal		Job Level
Exempt / Salary  Non-Exempt / Hourly				Less Than 2 Years exp. 2 to 4 years exp. required 4 to 8 years exp. required 8 to 12 years exp. required Over 12 years exp. required
Organization		Mgr. Level		Bureau Labor Statistics: Low   -   Mid   -   High
Operations Engineering Administration		Yes No

Select Tasks
	Apply customer feedback to service improvement efforts.		Compute or estimate cash, payroll, transportation, or personnel requirements.		Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems.
	Direct or coordinate the activities of workers, such as flight or car attendants.		Enforce safety rules and regulations.		Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers.
	Inform workers about interests or special needs of specific groups.		Inspect materials, stock, vehicles, equipment, or facilities to ensure that they are safe, free of defects, and consistent with specifications.		Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
	Meet with managers or other supervisors to stay informed of changes affecting operations.		Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.		Participate in continuing education to stay abreast of industry trends and developments.
	Recommend and implement measures to improve worker motivation, work methods, or customer services.		Recruit and hire staff members.		Requisition necessary supplies, equipment, or services.
	Resolve customer complaints regarding worker performance or services rendered.		Take disciplinary action to address performance problems.		Train workers in proper operational procedures and functions and explain company policies.

Select Abilities